Tag Archives: legal

The Marketability of Insurance Lawyers

We are frequently contacted by attorneys whose practices focus on insurance law. The relative marketability of these attorneys depends on the specific nature of their practice. Insurance coverage attorneys are highly marketable, and can take up challenging new positions with top law firms with relative ease. On the other hand, those who practice insurance defense find it more difficult to make an upwardly-mobile move, notwithstanding their often excellent litigation skills.

As a general rule, insurance coverage cases involve more sophisticated legal issues and are more likely to result in binding case law that will directly affect future claims.

The phrase “insurance defense” refers to situations where an insurer hires counsel to defend its insured against an action brought by a third party — typically, an action alleging that the insured has caused the third party to suffer bodily injury or property damage. The parties to the action typically are the insured and the third-party claimant. The legal issues revolve around whether the insured defendant is liable to the third party, and if so, for how much.

In contrast, the parties to insurance coverage actions generally are the insurer and the insured. The insured is seeking to recover under a policy of insurance, and the central legal question is whether the insured’s policy covers the loss or liability. Insurance coverage actions also may involve complex issues, including disputes between insurers-relating to matters such as primary/excess coverage, time-on-the-risk, or reinsurance. Such actions also may involve first-party claims for coverage (e.g., for a loss suffered by the insured, rather than by a third party, such as fire or earthquake damage to the insured’s home, or theft of the insured’s personal property) that are never at issue in insurance defense.

Automobile insurance provides a fairly straightforward example of the difference between insurance defense and insurance coverage. Imagine that an insured driver is involved in an automobile accident with another driver. As a result, both cars are damaged, and the other driver is injured. The other driver sues the insured for the injuries and damages allegedly suffered. The insured therefore seeks coverage for the other driver’s injuries and property damage, and asks the insurer to defend him in the lawsuit brought by the other driver.

If there are no coverage issues, the defendant’s insurer will appoint counsel to defend the insured in the action, and will attempt to resolve the claim for bodily injury and property damage, by settlement or otherwise. The legal issues will be fairly straightforward — how did the accident occur, what was the proximate cause of any resulting injuries and damage, and what is the monetary value of the injuries and damage suffered. If the insured is found liable, or agrees to a settlement within policy limits, the insurer will pay the tab.

But if there are coverage issues, the insurer may refuse to cover the damages suffered by the insured and the third party, and may refuse to defend the insured in the lawsuit brought by the other driver. In that event, coverage litigation may ensue — instigated by either the insured or the insurer — in which the operative question will be whether the insured’s policy covers-or potentially covers-the loss or liability resulting from the automobile accident, thereby entitling the insured to a defense and/or indemnity. The legal issues involved in such a suit will not focus on whether the insured is liable to the other driver. Rather, they will focus on matters such as whether the policy was in effect at the time of the accident, whether the driver of the vehicle was in fact insured under the policy, or whether the insured’s liability arises from an excluded risk (such as situations where the insured intentionally caused the accident).

Thus, insurance defense cases tend to focus on the facts of a particular incident or occurrence. Insurance coverage cases tend to focus on the language of the policy and the case law construing the policy language. Such cases can have a much more dramatic impact on the insurer’s bottom line, because they can establish precedent that will apply to future claims.

Insurance defense law firms are less likely to use legal recruiters than firms that handle insurance coverage work.

While insurance defense cases sometimes involve high-dollar claims, the practice generally tends to be high volume/low value. Because insurance defense work tends to be high volume, insurance carriers often assign a lot of cases to a particular firm, but pay a fairly low hourly rate. Insurance coverage cases, on the other hand, can be quite large scale, with multimillion dollar claims that take years to litigate (for example, claims for coverage of liability for environmental contamination that allegedly took place over decades, thereby implicating numerous policies). Carriers generally are willing to pay a much higher hourly rate for these types of cases, because as a general rule, the work is more sophisticated, and, as mentioned above, more likely to result in binding case law that will apply to future claims.

Firms that handle insurance defense work tend to pay their attorneys salaries that are below market. They are often unwilling to recruit lateral attorneys through recruiting firms, which can entail a substantial fee, preferring to hire candidates directly. On the other hand, many of the top law firms in the country handle insurance coverage work. Some handle such matters on behalf of insurers and some handle them on behalf of well-heeled corporate policyholders. In either event, such firms are able to command very respectable hourly rates for their work, and generate a healthy revenue stream in the practice area. Many such firms are our clients.

Insurance defense attorneys can maximize their marketability to top law firms by focusing on insurance coverage work to the greatest extent possible, and honing their litigation skills.

Many law firms that focus primarily on insurance defense work also do a fair amount of insurance coverage work. Attorneys who work at such firms can maximize their marketability to top law firms by handling as much insurance coverage work as they can get their hands on. Attorneys who have done so (including this author) have been able to leverage themselves into better-paying positions at more prestigious law firms, where they have handled more sophisticated and satisfying work. We have had success marketing such attorneys to top law firms by focusing on the strong, hands-on litigation experience that they have gained through their insurance defense work, and the exposure to sophisticated legal issues that they have gained through their insurance coverage work.

Such attorneys should approach a potential lateral move with considerable thought. Some individuals in hiring positions have a bias against insurance defense attorneys, perceiving them to be less careful in their work and to have less sophisticated experience than other candidates. To address any such bias, a candidate should ensure that his or her application is as well-presented and informative as possible. The application should highlight any insurance coverage experience-including a description of the specific nature of that experience (e.g., first-party or third-party, types of coverage/claims, etc.) as well as the extent of the candidate’s hands-on litigation experience. Many insurance defense attorneys have substantially more experience than their counterparts at more prestigious firms in handling depositions, oral arguments, arbitrations, and trial. This experience can be very attractive to firms when presented as part of a strong package.

A final thought to keep in mind is that conflicts can be a major concern in insurance coverage work. While some firms represent both insurers and policyholders, most focus on representing one side or the other. A firm that represents only policyholders may be unwilling to consider hiring an attorney who has represented insurers, simply as a matter of firm policy, or due to actual or perceived conflicts of interest. Your job search should be tailored accordingly.

Any of our BCG recruiters would be happy to discuss your insurance practice with you to determine how you can take your practice to the highest level.

What I Have Learned About Interviewing In Law Firms

What are the most important rules of thumb for attorneys to remember about job interviews?
- Dress for success.
- Give concise answers. Long rambling answers will always negatively affect your chances of landing the job. Let the interviewers draw their own conclusions.
- Don’t get into detail about previous work. Revealing too much about old jobs, clients, or cases will make you seem untrustworthy.
- Be aware of your body language. You can say a lot without opening your mouth, so remain conscious of it.
- Be honest. You’re not expected to be superhuman, so stretching the truth can only get you into trouble.
- Be prepared. Come into the interview knowing what you want to get across and ready to take on some tough questions. Know what’s on your resume. Getting caught off guard by something on your own resume reflects poorly on you.

What is the best way to develop a rapport with the interviewer?
- A job interview is like a blind date in that both sides are a feel a little nervous and forced.
- Standard blind date rules apply: nice handshake, maintain eye contact, smile when appropriate, and always listen!
- Listening is the most crucial part. It can be difficult for attorneys to get out of talking mode, but the interviewer should do about 80% of the talking.
- Paraphrase what the interviewer says back to him or her to show you are paying attention.

Is there a decent way to answer the dreaded question “Tell me a little about yourself”
- Most people are uncomfortable with it, but it’s really a great opportunity to make an impression.
- Treat it like an essay in school and think about it before hand.
- Draw a correlation between how you describe yourself and the job description, be subtle, but connect your personality with the firm’s work.

“What do you know about our firm?” How can this question be best handled?
- If you’re using a recruiter, they will do the necessary research and tell you everything you need to know before hand.
- If not, always do your research. Use the Internet.
- Learn about the firm’s philosophy, successes, and history.

Can you recommend any particular resources for doing research on a firm prior to the interview?
- Most firms now have their own web pages. Try finding the firm on Google.
- Judged.com has law firm profiles, salary information and reviews from the attorneys who work there

What if you’re asked to address your personal weaknesses?
- This can be turned into a positive as well; say you’re a workaholic, that you can’t let a problem go until it is resolved.
- It’s best to keep everything positive, that way you create a positive association in the interviewer’s mind.

How do you address inappropriate questions, like are you married, or questions about politics?
- If you’re uncomfortable answering a question, and it is indeed inappropriate, just ask how it is related to the job.
- Be polite even if you think it’s inappropriate.

The adversarial nature of lawyers, does it work against attorneys in a job interview situation?
- A job interview is not a test of wills, it’s an opportunity to demonstrate that you can think, listen, and articulate.
-Coming off as pushy or arrogant is a turn-off. Even if the job requires aggressiveness, you don’t want to seem like someone who is difficult to deal with.

What’s the best way to summarize your entire background? Even for law students and young attorneys it can be difficult to encapsulate their whole history in a few sentences. For experienced attorneys, it can be a nightmare.
- Stick to what’s relevant for the job you’re applying to.
- Refer to the resume; make it easier for the interviewer.
- Bring a list of representative casework.

What about underqualified attorneys? How can they address a question about their background?
- The interviewer may have already made up their mind about whether you’re over or under-qualified, but you can make up for a lack of experience by expressing a personality match with the firm.

How about after the interview… thank you letter or no thank you letter?
- The cons of the thank you letter outrank the potential benefits.
- Even the most gracious and classy thank you letters can backfire.
- They can make you seem desperate like you have no other options.
- Its best to leave on a high note and thank you notes give you an extra opportunity to screw up.

What’s the best way to handle a bad interview?
- Put it behind you.
- Don’t let it get you down because everybody has bad interviews.
- The most important thing is to always appear enthusiastic. After a bad interview, be sure not to let it show in the next interview. Lawyers need to be “up” when appearing in front of judges or clients, so it is crucial to show that you have an upbeat personality.
- Getting rejected after an interview is usually not your fault. Internal firm politics and issues of personal chemistry generally play a very heavy role in employment decision-making.
How can a qualified attorney screw up in the interview?
- Showing up late is a sign of disrespect.
- Criticizing your last job is a major red flag.
- Lack of preparation will always make you look bad.
- It’s important to be confident, but don’t be arrogant or act like loose cannon. Never appear as though the job isn’t important to you.
- Don’t lie! Getting caught in a lie is the worst way to spoil an interview.

“Why are you leaving your present position?” or “Why did you leave your present position?” — how do you address this? What if you parted on bad terms?
- You never want to say anything negative about your old firm.
- You don’t want to seem like a gossip. They will think you might badmouth them if they hire you.
- Turn it into a positive. Say that you want increased responsibility with a firm that offers growth or a firm that is a match with your personality and skills.

What about “How did you do in law school?” Can you honestly answer the question if you didn’t do well in law school or went to a bad school?
- Be honest. If you had good grades or went to a good school, it’s a plus.
- If you don’t want to mention the grades, steer the conversation to something worthwhile you did in law school (extracurriculars).
- Don’t be embarrassed of “ok” grades; grades aren’t everything especially if you’ve been out of school for a while.

How important are the clothes you wear?
- Clothes aren’t the most important factor, but they can’t be underestimated.
- No one ever got a job for dressing nicely, but people have lost out on jobs for not dressing nicely.
- Always go for a more conservative style of dress:
-  Men: suit, tie, leather shoes
-  Women: business skirt, low-heeled conservative shoes; avoid perfume and flashy jewelry.
- Even if the firm is more casual, dress conservative for the interview.

Any advice for the shy? How do you appear to be confident when nervous?
- Rehearse! Write up practice questions and answers.
- Do it in front of the mirror.
- Have a friend or relative ask you questions.
- Be thoroughly prepared for every possible question. Its better to be over-prepared than to be caught off guard.
- Be conscious of the telltale signs of nervous behavior, fidgeting, stammering, saying “you know”
- Try to relax, but don’t get too relaxed. Revealing too many personal details, taking off your shoes, or treating the interviewer like one of your pals can make you look like a crazy person.

What are the differences in interviewing with a big firm vs. a small or mid-sized firm?
- Many big firms have a set of procedures for interviews and things are more rigid. They will often have callback interviews, which is not a guarantee that you will get an offer.
- Smaller firm interviews can be less formal sometimes, but you should always appear conservative even if the interview is less formal.

What are the differences between interviews with associates and junior partners and interviews with senior associates and partners?
- Junior partners and associates are still “gunners” who are often in competition with the rest of the attorneys. Do not act too competitive or they might see you as a threat. Act friendly.
- Older partners aren’t usually caught up in competition with the rest of the staff. They will want to see a competitive edge. They will also be more concerned with things like grades. Act hard working and determined.

How should an attorney handle an interview in an unconventional situation? Law firms will often take you out to lunch or for drinks to get to know you.
- The worst mistake is to get drunk. If the interviewer is drinking, have the same thing and take it very easy.
- Eat at the same pace as the interviewer and only order the basics. Don’t order an appetizer or desert if the interviewer doesn’t, etc. This ties right into the whole notion of appearing conservative at all times.
- Mind your manners and always treat your servers with respect. The same goes for receptionists in the office. No one wants to work with a jerk, so always be courteous to everyone in the entire job interview process.
- Don’t let your guard down. Unconventional interviews like this test mainly your small talk skills, but you should approach them with the same level of respect and enthusiasm as any other interview.

What about videoconference interviews?
- Technology is advancing and videoconferencing is becoming more and more common.
- It’s a great way to look for a job during a lunch break without battling traffic, etc.
- Don’t forget that they can see you. No nose picking, yawning, looking around the room.

How important is it to ask questions?
- It shows you’re paying attention and capable of critical thinking.
- Ask for more details about job responsibilities, how work is assigned, possibilities for advancement, and possibilities for independent decision-making.

What questions should be avoided?
- Don’t ask about salary, vacation time, working hours, start date.
- Don’t appear overanxious to get the job.
- Don’t express reservations about taking the job. If you have reservations, deal with them later. During the interview, your goal is to make a positive impression.

White Knuckles–part II


I have a hunch that my colleagues and I are going to be writing about the current financial crisis for a while. It is very unclear how the failure of major financial institutions and the federal bailout of some of these institutions will effect the legal profession.

On the one hand, law firms are likely to see a large uptick in litigation, particularly high stakes litigation. Similarly, if the current mood in Congress creates a host of new regulation for the financial services industry, law firms stand to benefit.

On the other hand, during a period of financial turmoil, businesses are more likely to stay on the sidelines rather than pursue acquisitions, even ones that were already in the pipeline. Tightening credit is likely to mean less investment in general and a general slow down in economic activity. This is turn will probably mean fewer deals for lawyers.

So what is an associate to do? Debbie Acker has already stressed the importance of taking care of yourself during times of stress. I won’t repeat her words of wisdom. But there are also things that you can do for your career in tumultuous times.

For starters, if you are finding that your work is truly slowing down, don’t sit around whining about it. Be positive and proactive. Spend more time on marketing activities. Debbie Acker mentioned staying involved in professional organizations, writing an article or meeting with colleagues. You can also spend more time learning about your clients. Take them to lunch. Invite clients to a sporting event.

Find partners who are busy and ask them how you can be helpful. Pay attention to practice areas that are busy and see if you can pick up some projects in those departments. Look for logical connections between the transactional work you have done and the litigation which is keeping other associates busy. Maybe you have specialized knowledge of the deal that is being litigated. Maybe you have already worked a lot with a particular client.

A lot of this is easier said than done. Lawyers are professional pessimists. We are paid to help clients identify risk. We are trained to think in worst case scenarios. This kind of thinking can do a lot to help a client manage potential risk. But it can be a source of paralysis for our own careers. So be aware and take action now. If you do, you will have more control over your destiny.